There is an increasing actualisation of the knowledge component of the institutional capacity of local self-government authorities in Ukraine within ongoing decentralisation. The issue that arises concerns the officials' knowledge sufficiency to generate and implement new ideas on the territories' development, and the availability of unique skills…

The purpose of this study was to examine the effect of the application of Information and communication technology (ICT) skills on the process of knowledge management components and the effectiveness of creativity indicators for the improvement of employees' performance system in the Ministry of Sports and Youth. This study was an applied and…

To truly provide inclusive learning spaces for all students, inclusive education must be provided for people with disabilities during the transitional period from compulsory school to employment. México's 2011 law of inclusion provides rights to people with disabilities for access to education and professional training. In the interest of…

Purpose: The purpose of this paper is to examine the mediating relationship between organizational culture, informal learning and work engagement of older workers in a public organizational setting. More specifically, this study aimed to investigate if informal learning is a pivotal component connecting an organizational-level factor (culture) to…

The focus of this study was on the relationship of emotional intelligence with the scale of depression, anxiety, and stress of civil servants in the COVID-19 pandemic scenario. The specific purpose of this study was to test the relationship between four domains of emotional intelligence namely emotion domain, self-awareness, emotional well-being,…

This qualitative, instrumental case study explored existing instructional design practices as related to the accessibility of synchronous, virtual instructional content for adult learners with disabilities within a federal government agency. The purpose of study was to explore the experiences and perceptions of a group of learning professionals…

Geography provides context to the information collected, tabulated, and disseminated by the Census Bureau, whether data for the United States as a whole, a state, a congressional district, a county or city, or a census tract (roughly the size of a neighborhood). Geographers perform the activities necessary to update and maintain the geographic…

There is a growing consensus that existing arrangements for policy making in education are far from optimal. This paper is about policy making and the roles of--and relationships between--elected officials, civil servants and academics in the making of policy. It aims to open up a conversation about new ways of making education policy that make…

In January, California Governor Gavin Newsom released his proposed budget for Fiscal Year 2020-21 and included a substantial increase in spending for the state's dangerous and prison-like youth correctional institutions, currently known as the Division of Juvenile Justice (DJJ) (CJCJ, 2019; DOF, 2020a). This proposed increase coincides with a…

This article describes the results of a qualitative study that aimed at investigating moral decision-making processes of prospective government workers using a game-based tool. Three participants volunteered to participate in the research process, which included playing a short point-and-click narrative game and a focus group. Data was analyzed…

Taiwan's central government launched the 2030 Bilingual National Policy in 2018 to develop Taiwan into a Mandarin-English bilingual nation by 2030. It is anticipated that the chain of talent development--education, selection, training, and utilization--should interlock with each other to effectively reach the goal. Being in charge of national…

In this article, we explore workers' stories about digitalization of work and professional development. The data (101 stories) were collected from 81 Finnish government workers through the method of empathy-based stories (MEBS). MEBS is a qualitative data collection method in which participants write short imaginary texts based on an introductory…

This study identified the skills and tasks practiced by instructional design personnel within Army military training organizations. The purpose of the study was to discover trending skills and tasks utilized by instructional systems specialists employed at the United States Army Aviation Center of Excellence (USAACE), Fort Rucker. Trends were…

Engaging employees in direct learning activities to ensure organizational growth and success and to meet strategic goals continues to be a challenge for agencies across the federal government. At a time when decreased funding for training is a reality, and employee satisfaction rates continue to decline, federal agency leaders seek to understand…

Purpose: Because of the nature of their work, frontline service employees are highly exposed to customer incivility (CI) and are required to perform surface acting (SA) in such circumstances. Both CI and SA have detrimental impact to a sustainable workforce. This study aims to investigate the psychological effects of CI and SA on emotional…