Continuing education is being provided to professionals in the addiction treatment field to help them develop skills in process improvement and better meet the needs and requests they encounter. Access and retention of individuals seeking addiction treatment have been two of the greatest challenges addiction treatment professionals face.…

This publication is part of a series of tools and resources on financing and sustaining youth programming. These tools and resources are intended to help policymakers, program developers, and community leaders develop innovative strategies for implementing, financing, and sustaining effective programs and policies. This guide provides practical…

Purpose--What is required of job design and production planning, if they are to result in a work group taking a self-starting approach and going beyond what is formally required of it? This paper aims to contribute to group research by testing a theoretical model of relations between job design on the one hand (captured as completeness, demand on…

Jo-Anne Kerr relies on teacher-research practices to discover insights for making her classes more beneficial to "resistant learners." She shares her experience of observing two previously struggling male vocational-technical students, conducting informal and formal interviews with them throughout the year, and collecting data from their…

The Division of Student Affairs at the University of Michigan in Ann Arbor engaged in an iterative strategic process to create and implement a set of long-range goals. This strategic journey continues to evolve, uniting a guiding framework of strategic planning steps, a reflective process with an assessment component within each step, and a group…

In the current highly competitive higher education market in North America, many colleges have identified the importance of upgrading their existing residential housing facilities as part of their strategy to attract and retain students. The case study discussed in this article describes the successful planning process used by Perkins+Will and…

Unexpected interruptions introduced during the execution phase of simple Tower of London problems incurred a time cost when the interrupted goal was retrieved, and this cost was exacerbated the longer the goal was suspended. Furthermore, time taken to retrieve goals was greater following a more complex interruption, indicating the processing…

For educators interested in engaging in critical literacy work with families and schools, the efforts can be both exhilarating and exasperating. Reflecting on a two-year family literacy project, we consider the possibilities and pitfalls of the projects' design and implementation. The work described in this article takes a stance that is both…

Discusses steps three and four in a budgeting process that uses Program Evaluation and Review Techniques (PERT). Step three involves developing time estimates and scheduling each of the activities in the PERT chart. Step four involves responsibility identification and coordination. (Author/JF)

Author suggests that many frustrations in program development can be eliminated by utilizing the critical path'' method developed by the aerospace industry. (CB)

Discusses two techniques of systems analysis--Critical Path Method (CPM) and Program Evaluation Review Techniques (PERT)--and their place in library management. An overview of CPM and PERT charting procedures is provided. (11 references) (Author/MES)

Chairing the annual Mountain Plains Adult Education Association Conference for 250 adult educators in Coeur d'Alene this past spring provided an opportunity for the author to offer a hands-on, conference planning experience to graduate students. Wanting to try something outside the typical classroom experience, the author organized a special…

Purpose: The purpose of the current study is to examine the utility of Six Sigma interventions as a performance measure and explore its applicability for making the training design and delivery operationally efficient and strategically effective. Design/methodology/approach: This is a single revelatory case study. Data were collected from multiple…

The University of Chicago's Joseph Regenstein Library Bookstacks Department has used process mapping and continuous improvement to successfully improve its overall operations. The most recent efforts focus on Lean manufacturing, an initiative centered on eliminating waste in manufacturing processes. The conversion of the Bookstacks Department from…