Social media technologies (SMTs), online brand communities, and social customer relationship management (SCRM) Capabilities play an indispensable role in the engagement and loyalty-building of university students to achieve a sustainable university reputation. This study provides pioneering input for higher education institutions (HEIs) by…

Purpose: This study aims to examine the mediating role of students' knowledge of sustainable development (SD) in the relationship between green campus initiatives by higher education institutions (HEIs) and student proactivity. Design/methodology/approach: The research, with a quantitative approach, was carried out with students linked to HEIs…

This qualitative pilot study introduces and reflects on early development and implementation of the Zero Fee Tuition (ZFT) program in the rural, oil and gas town of Drayton Valley, Alberta, Canada. This innovative, primarily municipally funded program, implemented in 2019, provides local students with up to $5,000 in free tuition for select…

University governing bodies, especially academic boards, play a crucial role in policy formation. However, due to the predominance of managerial values over academic values in the policy-making process, a persistent divide exists between policy formulation and implementation. This divide results from the marginalisation of academics and the…

We examined trends in depression among 17-year-olds to understand the contribution of incoming students to the demand for collegiate mental health services. Seventeen-year-olds (N = 32,325) from the National Surveys on Drug Use and Health (NSDUH) for 2008 to 2019 were included. The proportion of 17-year-olds reporting depression during their…

Employers worldwide place the responsibility of ensuring that graduates are employable on institutions of higher learning. This study was conducted to determine the employability attributes of hospitality management students from private Higher education institutions. The study adopted a qualitative research approach using semi-structured…

The purpose of this quantitative nonexperimental study was to investigate the success of students who use transfer articulation agreements to transfer from any of the 13 community colleges in Tennessee to one of the state's public, four-year, locally governed institutions to complete a bachelor's degree. Data were collected from five 4-year public…

This qualitative case study of a Southern California community college dance program explored structural/administrative and social/cultural barriers faced by faculty and students who plan to transfer to university dance programs that require an audition for admission. Interviews with faculty (n = 4) and recent alumni (n = 6) were analyzed with…

Letters of recommendation from school counselors are required to apply to many selective colleges and universities. Still, relatively little is known about how this non-standardized component may affect equity in admissions. We use cutting-edge natural language processing techniques to algorithmically analyze a national dataset of over 600,000…

This study examined the assessment needs of faculty and assessment practitioners in higher education. Sergiovanni's (2000, 2004) lifeworld-systemsworld framework (LSF) and Clandinin and Connelly's (2006) commonplaces of narrative inquiry (CNI) were the theoretical lenses to investigate this topic. Through 20 in-depth, semi-directed interviews (15…

Across higher education, increasing regulation and a focus on student satisfaction and experience have stimulated a proliferation of student engagement activities aimed at driving positive change. Nevertheless, we are not seeing the transformative changes we seek. We position this as a dual problem of focus and organisational learning. In…

The conditions of the pandemic beginning in March 2020 and ensuing changes in mode of instruction and limitations on co-curricular and experiential learning opportunities presented a significant disruption for higher education. Now in the third year of the coronavirus pandemic, we have evidence of the enduring impact on students and learning the…

Vice Chancellors, Presidents, or Rectors occupy elite public positions in universities. A cursory glance of the roll call of names across elite universities ('top 100') globally reveals the dominance of white males. Research has given us some insight into the profiles of these senior leaders and their selection, but not with a particular focus on…

This article is excerpted from the book "Exemplars of Assessment in Higher Education, Volume Two" (Souza and Rose) and includes an excerpt from Howard University (Phillips). There is a complex relationship between institutional (formerly regional) accrediting bodies and institutions of higher education. Though we believe that accreditors…

Following COVID-19, teaching was abruptly shifted from a live to a virtual format, posing a challenge to both students and faculty. There is a need to employ alternatives, emphasizing targeting the factors that suit Generation Z students for effective learning while maintaining social distancing. Understanding students' perceptions about the…