Responses from 55 personnel directors of Fortune 500 companies (15%) found that clerical office professionals should have knowledge of and be able to use facsimile, voice mail, and electronic mail. They recommended that educators and employers form an alliance to ensure that relevant telecommunications concepts are taught. (JOW)

The article describes the Chippewa Office Services as a means for a student to achieve office experience while on a full academic schedule. (AG)

The secretarial service at Iona College is located in the administration building and is linked to most of the 16 buildings on campus through seven IBM recorders connected to a telephone input system. A professor simply dials a designated telephone number, is automatically connected to an available recorder, and proceeds to dictate. This system…

To keep up with the demand for court reporters, public junior colleges, especially in metropolitan areas, might initiate a legal secretarial and reporting option such as that described here. (NF)

Although the use of electronic computers, and bookkeeping and calculation machines is expected to result in reduction in substantial numbers of office workers employed in routine jobs, occupational projections for 1975 indicate that clerical worker employment will rise at a significantly faster rate than total employment. (BC)

Discusses the effects of the office work environment on one's health in light of increasing office machine use. (JOW)

Conducted meta-analyses of validity coefficients from tests of clerical abilities for five criteria (supervisor ratings, supervisor rankings, work samples, production quantity, production quality). Found ratings, rankings, work samples, and production quantity to all result in high test validities. Fifth criterion, production quality, had low…

Through the implementation of the Word Processing/Administrative Support Movement, the use of production and quality controls, together with the development of a performance measurement system using MTM-Standard Data, secretarial performance can be increased to up to ten times that of the traditional seccretary. (KP)

A survey of 429 secretarial/clerical trainers received 191 responses emphasizing that postsecondary office systems curricula should focus on communication and human relations skills, technology-related applications, telephone techniques, transcription, and keyboarding accuracy. (SK)

This pamphlet, published by the Canadian Department of Manpower and Immigration, is the second of a Careers-Canada series and describes careers in clerical occupations. The pamphlet is divided into nine major parts: (1) history and importance; (2) fields of employment; (3) nature of the work (this is subdivided into the secretarial group, the…

The authors investigate how working mothers manage children and domestic responsibility. Comparing 64 women in professional jobs with 46 women in clerical jobs, they found that the great majority of both sets of women were satisfied with their childcare arrangements and performed most of the domestic tasks with no help. (Author/RM)