The conference papers presented in this booklet are arranged under the following five headings: the business communication curriculum; psychology, semantics, and communication; research activities in business communication; techniques for teaching business communication; and how and what to write--creativity in business writing. Topics considered…

This course is designed to review business letter parts, placement, and punctuation and to study the qualities of effective business letters; application in the composition of business letters; remittance, order, acknowledgment, general response, claim and adjustment, credit and collection, sales, employment, public relations, and social-business…

Describes the content and structure of a computer-assisted reading instruction program for intermediate level adults learning English in a business environment. The program focuses on the three reading subskills of skimming, scanning, and guessing. Suggestions for teachers on how to evaluate effective courseware are provided. (Author/SED)

Research has shown that although university instructors of English as a Second Language are aware of the benefits that active learning can bring the student, teacher-centered, traditional lecture method classes are still the norm. Resistance to change is due in part to large class sizes, limited instruction hours, and the perception that proactive…

Reports the results of an evaluation of 55 English language training (ELT) schools in Europe, Asia, the Middle East, and Central and South America. Course objectives, instructional approaches and materials, classroom activities, staff qualifications, and administrative procedures were evaluated to determine each schools' ability to provide quality…

Describes an English for specific purposes case study course designed to improve both oral and written skills of students about to seek the master of business administration degree. A video method helps to develop fluency in small-group discussion, a skill that is important for other oral classroom activities. (CB)

Focuses on written business communication in a changing technological environment. The article presents the results of a questionnaire and interview study conducted among Finnish business professionals on their English business communication with special emphasis on developments in the organization, structure, and language of written…

Addresses the need and importance of doing business-based research on the Internet, the integration of online instruction in advanced business-English classes for international students, and the necessity of a collaborative relationship among students for learning and among departments for implementation. (AEF)

This module provides materials for a course in business writing, including the writing process, letters, memos, and resumes. The material is designed for three 1-hour classes in a seminar format. Section 1 consists of an introduction, a list of class objectives, and a course outline. The course outline details teacher activities and student…

This curriculum guide is one of five developed as part of the Illinois Plan for Business, Marketing, and Management Education for use at the orientation level (typically the 9th and 10th grades). The curriculum guide includes a wide variety of teacher and student activities that provide extensive flexibility for implementation. Information on how…

Intended to provide orientation about the integration of business communication, business systems, and the researching and teaching of business communication, this books offers articles on a variety of topics concerning business communication. Titles of the articles and their authors are as follows: (1) "Office Technology: Voice Store-and-Forward"…

This paper focuses on those aspects of which teachers must be aware when teaching university students in Hong Kong. These aspects include cultural factors, the influence of political, social, and educational developments in Hong Kong over the years, and the students' feelings of achievement in attending the university. In terms of language,…

Consisting of the combined findings of recent Newspaper in the Classroom Workshops and methods already successfully used in the schools in areas where Copley newspapers are published, this booklet provides techniques for using the newspaper in the following subject areas: social studies, United States history, United States government, world…

This paper argues that a need exists, especially in urban universities, to focus on attitudes toward foreign language learning (in this case, the learning of English) and toward speakers of the language being learned as well as the cultures represented by its speakers. The concept of interculturality as a goal for learning challenges negative…

This document contains the information required to deliver a 1-semester beginning keyboarding course designed to give high school students a basic understanding of the following: parts of a computer; keyboard functions; Windows 95; keypads; techniques for proofreading and formatting various documents; basic word processing features; capitalization…