Organizational Quality: An Examination of the Malcolm Baldridge National Quality Framework.

Winn, Bradley A.; Cameron, Kim S.

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Peer reviewed

ERIC Number: EJ573824

Record Type: Journal

Publication Date: 1998

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0361-0365

EISSN: N/A

Organizational Quality: An Examination of the Malcolm Baldridge National Quality Framework.

Winn, Bradley A.; Cameron, Kim S.

Research in Higher Education, v39 n5 p491-512 Oct 1998

The Malcolm Baldridge National Quality Award (MBNQA) framework for defining organizational quality is widely accepted in for-profit organizations. A study examined the validity of the proposed relationships among MBNQA dimensions using data from higher education. The empirical results help identify a modified model that has implications for managing quality-improvement initiatives. (Author/MSE)

Descriptors: Awards, Educational Quality, Evaluation Criteria, Evaluation Methods, Higher Education, Institutional Evaluation, Models, National Programs, Organizational Climate, Quality Control, Validity

Publication Type: Journal Articles; Reports - Evaluative

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A