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Showing 46 to 60 of 152 results Save | Export
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Rankin, Stuart C. – NASSP Bulletin, 1992
Deming's "System of Profound Knowledge" is even more fundamental than his 14-principle system transformation guide and is based on 4 elements: systems theory, statistical variation, a theory of knowledge, and psychology. Management should revamp total system processes so that quality of product is continually improved. Implications for…
Descriptors: Cooperation, Educational Psychology, Elementary Secondary Education, Organizational Theories
Holt, Maurice – Phi Delta Kappan, 1993
Taylorism (the rational-managerial model) still dominates U.S. education. Deming's quality and improvement concepts cut much deeper than "total quality management" externalities and differ markedly from management by objectives or outcome-based education approaches. The Deming approach is no quick fix but requires a fundamental change in…
Descriptors: Curriculum Development, Education Work Relationship, Educational Objectives, Educational Quality
Melvin, Charles A., III – School Administrator, 1991
A consortium of four Wisconsin school districts has decided to stop tinkering with the educational system and apply W. Edward Deming's 14 management points to total system improvement. The rewritten precepts involve creating and adopting a fitting purpose, infusing quality into the educational "product," and working toward zero defects…
Descriptors: Change Strategies, Consortia, Educational Improvement, Elementary Secondary Education
Sullivan, Michael F. – 1992
This document consists largely of paper versions of the transparencies used by the author to give his conference paper on Total Quality Management (TQM) in the college and university setting. An introduction lists a series of definitional phrases, a list of what TQM is not, and 11 fundamental principles describing what TQM is. The three major…
Descriptors: Cultural Context, Higher Education, Office Management, Organizational Change
Norris, Gerald L.; Norris, Joye H. – 1993
Professional development is an emerging view of faculty development that places teachers in charge of their own professional growth. The emergence of Total Quality Management (TQM) provides a vehicle for designing professional development to meet the needs of individuals and the organizations that employ them. The eight tenets of Deming's theory…
Descriptors: Elementary Secondary Education, Faculty Development, Organizational Climate, Organizational Development
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Brandt, Ron – Educational Leadership, 1992
A Deming expert explains that his 14 principles are no recipe but must be combined with the theory of profound knowledge, which poses essential questions and recognizes the importance of human variation, intrinsic motivation, and external rewards. She also debunks grading, formal teacher evaluation, tracking, and decentralized management. (MLH)
Descriptors: Centralization, Cognitive Style, Consultants, Educational Quality
Cornesky, Robert A.; And Others – 1992
Of all the people known for stressing quality in industry, W. Edwards Deming is the pioneer. He stresses statistical process control (SPC) and a 14-point process for managers to improve quality and productivity. His approach is humanistic and treats people as intelligent human beings who want to do a good job. Twelve administrators in a university…
Descriptors: Administrative Change, Administrative Policy, Administrative Principles, Administrator Effectiveness
Sallis, Edward – 1996
Quality is at the top of most agendas, and improving quality is probably the most important task facing any institution. In addition, quality is difficult to define or measure. This book, the second edition of "Total Quality Management in Education," introduces the key concepts of Total Quality Management (TQM) and demonstrates how they…
Descriptors: Accreditation (Institutions), Audits (Verification), Educational Change, Educational Improvement
O'Neil, Rosanna M., Comp. – 1994
Total Quality Management (TQM) brings together the best aspects of organizational excellence by driving out fear, offering customer-driven products and services, doing it right the first time by eliminating error, and maintaining inventory control without waste. Libraries are service organizations which are constantly trying to improve service.…
Descriptors: Annotated Bibliographies, Hospital Libraries, Library Administration, Library Services
Alexander, Gary C.; Keeler, Carolyn M. – 1995
Conversations among educators, business leaders, legislators, and educational reformers have generated support for the application of Total Quality Management (TQM) to education. This paper considers whether TQM is indeed the solution to education's problems. After a brief explanation of TQM theory, the paper is organized around four broad issues…
Descriptors: Administrator Role, Educational Change, Educational Environment, Elementary Secondary Education
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Tetteh, Godson Ayertei – Journal of International Education in Business, 2016
Purpose: This paper aims to clarify the relationship between the student's study time and the learning process in the higher education system by adapting the total quality management (TQM) principles-process approach. Contrary to Deming's (1982) constancy of purpose to improve the learning process, some students in higher education postpone their…
Descriptors: Foreign Countries, Undergraduate Students, Business Administration Education, Business Schools
Hewes, Dorothy – Child Care Information Exchange, 1994
Discusses the concept of Total Quality Management (TQM), developed by W. Edward Deming and Joseph Juran in 1940s, and its applications for child care centers. Discusses how TQM focuses on customer satisfaction, measuring performance, benchmarking, employee empowerment, and continuous training. Includes a list of suggested readings on TQM. (MDM)
Descriptors: Benchmarking, Day Care, Early Childhood Education, Educational Administration
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Hackman, J. Richard; Wageman, Ruth – Administrative Science Quarterly, 1995
Total quality management (TQM) has become a U.S. social movement. This commentary analyzes the writings of W. Edwards Deming, Joseph Juran, and Kaoru Ishikawa to assess TQM's coherence, distinctiveness, and likely perseverance. Rhetoric is winning over substance, unrelated interventions are being herded under the TQM banner, and research is not…
Descriptors: Administrative Principles, Goal Orientation, Industry, Learning Processes
Schenkat, Randy – 1993
Total Quality Management (TQM), the synchronization of quality principles across an organization, can help reveal that most problems within an organization are systemic and not personal. In the United States' educational system, teachers are often restricted, and little true learning communities are rare. Common educational practices, such as rote…
Descriptors: Educational Change, Elementary Secondary Education, Management Systems, Organizational Effectiveness
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Holt, Maurice – Educational Leadership, 1995
The central idea in W. Edwards Deming's approach to quality management is the need to improve process. Outcome-based education's central defect is its failure to address process. Deming would reject OBE along with management-by-objectives. Education is not a product defined by specific output measures, but a process to develop the mind. (MLH)
Descriptors: Educational Quality, Elementary Secondary Education, Evaluation Criteria, Learning Processes
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