ERIC Number: EJ503491
Record Type: Journal
Publication Date: 1995
Training Quality: Before and after Winning the Deming Prize.
Magennis, Jo P.
Educational Technology, v35 n3 p26-31 May-Jun 1995
Describes the Quality Improvement Program developed by Florida Power and Light's Nuclear Training organization that was awarded the Deming Application Prize for quality control. Training quality, team activities, training's role in business planning, customer involvement and evaluation, and continuous improvement of training are discussed. (LRW)
Publication Type: Opinion Papers; Reports - Descriptive; Journal Articles
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: Florida