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Download full textIbrahim, Mohd Zuhdi; Ab Rahman, Mohd Nizam; Yasin, Ruhizan M. – International Education Studies, 2014
The purpose of this study is to examine students' perception of quality of service offered in Malaysian skills training institutes and how it influences overall satisfaction. This study employed a questionnaire survey involving seven skills training institutes in Klang Valley, Malaysia. From 600 questionnaires distributed, 419 were returned (69.8…
Descriptors: Foreign Countries, Student Attitudes, Skill Development, Institutes (Training Programs)
Koni, Aida; Zainal, Khalim; Ibrahim, Maznah – International Education Studies, 2013
The history of the Palestinian universities is relatively recent; however their impact on the Palestinians case and wellbeing is undeniable. Today, almost forty years later the Palestinian universities like many higher education institutions in the region and worldwide tussle to fulfil the students' demands on education while trying to maintain…
Descriptors: Foreign Countries, Higher Education, Educational Quality, Universities
Abdullah, Zaini; Samah, Siti Akmar Abu; Jusoff, Kamaruzaman; Isa, Posiah Mohd – International Education Studies, 2009
Succession planning has not been a distinct initiative undertaken by educational organisation in their strategic planning. The former has been clearly established in several high profile profit organisations to ensure smooth transition of leadership in their respective department. From several literatures, proponents of strategic planning have…
Descriptors: Foreign Countries, Sustainability, Administrative Change, Higher Education
Djajadikerta, Hadrian G.; Trireksani, Terri; Djajadikerta, Hamfri – International Education Studies, 2008
Today's institutions of higher education are facing an increased number of significant challenges taking place in the political, economic, social and technological environment. Accordingly, the issues of performance, accountability, and marketing strategies have become ever more important. It has been suggested that universities that are more…
Descriptors: Quality Assurance, Web Sites, Accounting, User Satisfaction (Information)
