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Goldman, Zachary W.; Martin, Matthew M. – Communication Education, 2016
Academic entitlement (AE) refers to the expectation of educational success despite the input of personal effort needed to earn it (Boswell, 2012). Entitled students feel that learning should require minimal work and that difficulties encountered during the learning process should be attributed to instructors, rather than themselves. AE has become…
Descriptors: Expectation, Success, Student Attitudes, Age Groups
Online Submission, 2007
Issues 248 through 255 of "Fast Facts" from the Library Research Service present data gleaned from libraries in Colorado and across the nation. Topics addressed in these "Fast Facts" from 2007 include the library labor market, the benefits to libraries of using a statewide courier service, and the results of a patron survey at…
Descriptors: Salaries, Library Personnel, Public Libraries, Archives
Van Kollenburg, Susan E., Ed. – 1997
This collection presents 91 papers or summaries presented at a 1997 conference on self-study and institutional improvement for institutions of higher education. Papers are grouped in the following chapters (with sample topics in parentheses): (1) "Institutional Mission and Institutional Change" (vision statements; balancing quality and change);…
Descriptors: Accountability, Change Strategies, Community Colleges, Educational Assessment
National Commission on Education, London (England). – 1994
This volume presents six lectures on the future of universities in the 21st century, and how they can best meet the future economic and social needs of the United Kingdom. "The Idea of a University?" (Stewart Sutherland) reviews some dominant images of university and concludes that university educated individuals should be better…
Descriptors: College Role, Comparative Education, Creativity, Education Work Relationship
Burgess, David G., Ed; Dedmond, Rebecca M., Ed. – 1994
Schools are not what they used to be because our society is not what it used to be. The articles appearing here discuss ways that schools can supply future societal need. The articles include: (1) "The Educational Quality Improvement Process Model" (David G. Burgess); (2) "Total Quality Management: How It Works in Schools"…
Descriptors: Adolescents, Children, Elementary Secondary Education, Guidance Personnel
O'Neil, Rosanna M., Comp. – 1994
Total Quality Management (TQM) brings together the best aspects of organizational excellence by driving out fear, offering customer-driven products and services, doing it right the first time by eliminating error, and maintaining inventory control without waste. Libraries are service organizations which are constantly trying to improve service.…
Descriptors: Annotated Bibliographies, Hospital Libraries, Library Administration, Library Services
Ashby, Franklin C., Ed. – 1999
This book contains 13 case studies that illustrate models, techniques, theories, strategies, and issues relevant to leadership development programs in the public, private, and nonprofit sectors. The following papers are included: "The Past, Present, and Future of Leadership Development" (Franklin C. Ashby); "Leadership Development…
Descriptors: Administrator Effectiveness, Adult Education, Business Education, Case Studies
Zedeck, Sheldon, Ed. – APA Books, 2011
APA Books® announces the "APA Handbook of Industrial and Organizational Psychology"--the first offering in an new reference series covering core and emerging subdisciplines, the "APA Handbooks in Psychology." I/O Psychology is both a science/practice and an applied/basic research discipline. Appropriately, the "APA…
Descriptors: Industrial Psychology, Guides, Organizational Development, Staff Development