Publication Date
In 2024 | 0 |
Since 2023 | 0 |
Since 2020 (last 5 years) | 0 |
Since 2015 (last 10 years) | 4 |
Since 2005 (last 20 years) | 7 |
Descriptor
Source
International Journal of… | 2 |
Asian Journal of Distance… | 1 |
E-Learning | 1 |
Journal on Educational… | 1 |
Quality in Higher Education | 1 |
Shanlax International Journal… | 1 |
Author
Bhalla, G. S. | 1 |
Das, Moumita | 1 |
Janardhana, G. | 1 |
Kaur, Harpreet | 1 |
Kiri, Karishma | 1 |
Menon, Deepak | 1 |
Pal, Joyojeet | 1 |
Popli, Sapna | 1 |
Rajasekhar, Mamilla | 1 |
Sahney, Sangeeta | 1 |
Sethi, Suneet | 1 |
More ▼ |
Publication Type
Journal Articles | 7 |
Reports - Research | 5 |
Reports - Evaluative | 1 |
Reports - General | 1 |
Education Level
Higher Education | 6 |
Postsecondary Education | 5 |
Audience
Location
India | 7 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Singh, Leena; Das, Moumita – Asian Journal of Distance Education, 2019
Quality aims at meeting customer satisfaction through its various attributes in a product, process or system. Quality has to meet the requirements of a competitive environment, offer good price for cost and meet customer satisfaction. In the Open and Distance Learning (ODL) system, quality means the special attributes of ODL, such as being…
Descriptors: Educational Innovation, Educational Quality, Quality Assurance, Benchmarking
Janardhana, G.; Rajasekhar, Mamilla – Journal on Educational Psychology, 2012
This article analyses the levels of students' satisfaction and how institution provides infrastructure facilities in the field of higher education. Infrastructure is the fastest growing segment of the higher education scenario. Universities play a very vital role in a country in terms of their potential. It contributes to employment and growth.…
Descriptors: Foreign Countries, Case Studies, Universities, Student Satisfaction
Thomas, Deepa K.; Shajimon, P. P. – Shanlax International Journal of Education, 2019
Changes within the structure of a dynamic market and competition influences purchasing preferences and behavior of customers. The consumption fact of today differs from traditional consumption perceptions. This difference is caused by the fact that the act of consumption is not only based on utilitarian but also hedonic instincts. The shopping…
Descriptors: Foreign Countries, Mass Media Effects, Undergraduate Students, Females
Kaur, Harpreet; Bhalla, G. S. – International Journal of Educational Management, 2018
Purpose: The purpose of this paper is to examine the determinants of effectiveness in public colleges of Punjab (India) from the students' perspective and the impact of these determinants on the satisfaction level of students. The study further explores the difference in the overall satisfaction of students' toward college effectiveness on the…
Descriptors: Student Attitudes, Foreign Countries, Colleges, School Effectiveness
Popli, Sapna – Quality in Higher Education, 2005
A customer can recognise a professional institute almost immediately from the manner in which the customer is dealt with. The institute makes the customer (read student) feel special and deals with the customer as a matter of priority rather than as a secondary issue, less important than the undertaking of other activities. The customers of…
Descriptors: Foreign Countries, Student Needs, Industry, Feedback
Sahney, Sangeeta – International Journal of Educational Management, 2016
Purpose: Educational institutes must embrace the principles of total quality management (TQM) if they seek to remain competitive, and survive and succeed in the long run. An educational institution must embrace the principles of quality management and incorporate them into all of their activities. Starting with a theoretical background, the paper…
Descriptors: Higher Education, Total Quality Management, Models, Foreign Countries
Toyama, Kentaro; Kiri, Karishma; Menon, Deepak; Sethi, Suneet; Pal, Joyojeet; Srinivasan, Janaki – E-Learning, 2006
This article presents a series of preliminary, quantitative results on rural PC kiosks in India. An analysis of the data confirms many expected trends and correlations and shows that kiosks still face the challenge of sustainability as a business. This study is based on questionnaires presented to kiosk operators and customers of kiosks operated…
Descriptors: Questionnaires, Foreign Countries, Rural Areas, Access to Computers