In the late 1980s, the Eastman Kodak company initiated what would become one of the biggest trends in information technology (IT): outsourcing. IT outsourcing (ITO) allows a company to focus on the services that will differentiate it from its competitors and farm out nondifferentiating services. ITO has grown from the initial landmark effort at…

The authors discuss Triple Helix collaborations in the context of regional competitiveness. Through an exploratory case study, they identify and analyse the impact of the establishment of industrial PhD schools for participating industry and universities. The study was conducted in Sweden in 2014 and focuses on three industry-university…

The authors discuss Triple Helix collaborations in the context of regional competitiveness. Through an exploratory case study, they identify and analyse the impact of the establishment of industrial PhD schools for participating industry and universities. The study was conducted in Sweden in 2014 and focuses on three industry--university…

In the constantly evolving field of e-learning, the Learning Design (LD) sector constitutes a critical success factor, as it has the potential to preserve and disseminate effective pedagogical approaches and enhance the quality of the educational process. Recognizing the LD process as demanding in terms of time and expertise this paper answers the…

The article elaborates upon a successful model of postgraduate studies on lean manufacturing. The subject of the research was nine editions of the Kaizen Academy postgraduate studies organized by the Warsaw University of Technology and the Kaizen Institute in the years 2009-2018, that still enjoys interest in the market. A detailed qualitative…

With rapid technological advancements, mobile learning (m-Learning) offers incredible opportunities, especially in the area of higher education. However, while interest in this area has been significant and several pilot studies have been conducted within universities, relatively less is known about how higher educational institutions can make…

Institutions of higher education have invested heavily in learning management systems (LMS) for creating course websites. Yet, how to assess LMS effectiveness is not fully agreed upon. Based on institutional theory, this article considers student satisfaction as indicative of LMS success and proposes a lens of critical success factors (CSF) as a…

Purpose: This paper aims to study the perception of school students towards online classes via virtual meeting applications and to unravel the teachers' preparedness and students' preparedness for running synchronous online classes and its impact on student's engagement and their satisfaction during the period of lockdown due to COVID-19.…

The past several decades of e-learning empirical research have advanced our understanding of the effective management of critical success factors (CSFs) of e-learning. Meanwhile, the proliferation of measures of dependent and independent variables has been overelaborated. We argue that a significant reduction in dependent and independent variables…

This paper discusses a requirements engineering process that exemplifies teacher-led design in the case of an envisioned system for adaptive learning. Such a design poses various challenges and still remains an open research issue in the field of adaptive learning. Starting from a scenario-based elicitation method, the whole process was highly…

This study investigates how an enterprise resource planning (ERP) software package SAP was integrated into the curriculum of an accounting information systems (AIS) course in an Australian university. Furthermore, the paper provides a systematic literature review of articles published between 1990 and 2013 to understand how ERP systems were…

Due to the increasingly multicultural nature of e-learning environments, it is critical that instructors and instructional designers be aware of the importance of cultural factors in education and that they deliver culturally adaptive instruction. The main challenge of this paper is identifying the critical success factors for multicultural online…

This study investigates the role of the e-tutor within an Open Distance Learning Higher Education institution in terms of perceptions of their work roles and the assessment of the competencies of the e-tutor. In the universities' strategic plan the importance of providing excellent service to learners is strongly emphasised. E-tutors are the…

With the growing demand to use pedagogical approaches to foster 21st-century skills such as problem solving, creativity, critical thinking, collaborative learning and innovation, many educational institutions have chosen to use the pedagogical approach of problem-based learning (PBL). Moving from traditional teaching to PBL, however, demands an…

Within blended learning environments, the availability and analysis of student data has emerged as a central issue. For struggling students, data generated by digital learning systems present new opportunities to investigate critical success factors. In reality, many seemingly basic questions about persistence, progress, and performance of these…