Leaders have three classic responses to discord. Authors Robert Feirsen and Seth Weitzman call them the 3 "A's"--avoidance, attack, and addressing. They make the case that the third one--addressing conflict--is the healthiest way for leaders to solve problems and promote a positive school culture.

A new study reveals four responses school leaders typically take toward conflict among students--but one rises above the rest for success. Research shows that community-driven responses to acts of intolerance can reenforce a school culture of inclusivity. Researchers John Rogers and Joseph Kahne present case studies from schools across the country…

This article discusses the prevention interview, a one-to-one interview with a student, asking open-ended questions. Prevention interviews help educators learn about the whole young person to build trust that allows for new solutions for recurring problems. Prevention interviews also work well when done soon after a student has made poor behavior…

Group work doesn't have to be a classroom management headache. At Science Leadership Academy in Philadelphia, where collaboration is one of five core values, students regularly participate in group projects. To support productive group work, the staff uses several strategies: apply these strategies to your next group project to ensure students…

Riley asserts that some findings of cognitive science conflict with key principles of personalized learning--that students should control the content of their learning and that they should control the pace of their learning. A personalized approach is in conflict with the cognitive science principle that committing key facts in a discipline to…

For centuries, education has been seen as an antidote to intolerance and conflict. In a world rocked by violence, much of it across cultural borders, developing students' cultural understanding has become more important than ever. In this article, Asia Society vice president Anthony Jackson discusses how two high schools in the Society's…

Difficult conversations--we've all experienced them, both in and out of school. Instead of procrastinating, or sidestepping them, or, worse, botching them up entirely, we can thoughtfully and effectively address conflict when the stakes and tensions are high. The author, a school counselor and practicing marriage and family therapist, lays out 10…

In this article, recent American high school graduate Shivam Bhatt reflects on his experience with an exchange program in Japan. He was struck by the cultural balance that the Japanese strike between holding on to tradition while keeping on an eye on the future. He also learned about language from his Japanese peers in the program and about…

In the early 1990s, a coup in Haiti sent a new wave of political refugees to southern Florida. First-year teacher Sidney Brown taught ESOL classes to Haitian teens who came to Dillard High School in Ft. Lauderdale. As she got to know her students, she was surprised by the class distinctions that divided the French-speaking students, whose…

Two challenges science teachers face are identifying misconceptions students have about how the world operates and getting past those misconceptions. Students' prior conceptions often conflict with the content educators are trying to teach. The gateway to revealing and changing such misconceptions, Fouché says, is predictive questioning. As they…

For many emotionally troubled students, adults in their lives have acted like the mountain trolls featured in the Harry Potter books: scary, unpredictable creatures who can't listen and who respond to conflicts with the club of punishment. Although emotionally fragile students often "act out" or withdraw in ways that create problems, and…

The key practices that improve struggling schools, writes Chenoweth--a researcher who's studied successful high-poverty schools and their leaders--aren't a mystery. From both decades of research and the craft knowledge of educators who've jumped in and turned around schools, we know these practices generally yield improvement: (1) a…

The win-win approach to solving conflicts, which has become popular in the business world, should be a natural for the school environment. Win-win thinking can foster a cooperative school climate by meeting educators' and students' needs for dignity, belonging, and respect. Yet win-win thinking faces a number of obstacles in schools, writes…

Restorative practices are an effective alternative to exclusionary and punitive discipline. In this approach, students confront their unacceptable behavior and assume responsibility for it in processes that are supportive rather than demeaning. Restorative processes range from formal practices, which require training, preparation and time, to…

When a community's demographics change quickly in terms of racial, religious, or ethnic makeup, Wessler notes, tension surfaces. Schools are the likeliest place for these kinds of tensions to openly come to a head. Schools can't always avoid conflicts among students who feel mutual prejudice and suspicion. But schools can address simmering…