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ERIC Number: EJ1063239
Record Type: Journal
Publication Date: 2012-Oct
Pages: 13
Abstractor: As Provided
ISSN: ISSN-1540-4595
The Impact of CMS Quality on the Outcomes of E-Learning Systems in Higher Education: An Empirical Study
Kim, Kihyun; Trimi, Silvana; Park, Hyesung; Rhee, Shanggeun
Decision Sciences Journal of Innovative Education, v10 n4 p575-587 Oct 2012
Course Management Systems (CMSs) in higher education have emerged as one of the most widely adopted e-learning platforms. This study examines the success of e-learning CMSs based on user satisfaction and benefits. Using DeLone and McLean's information system success model as a theoretical framework, we analyze the success of e-learning CMSs in five dimensions: system quality, information quality, instructional quality, user satisfaction, and CMS benefits. An analysis of survey data collected from students participating in a university-wide CMS shows that system quality, information quality, and instructional quality positively influence user satisfaction, which, in turn, increases the benefits of CMSs. By providing a comprehensive framework for the critical success factors in e-learning CMSs and their causal relationships, this study provides practical implications for managing e-learning courses and resources for a more flexible and effective CMS-centered, e-learning environment.
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A