Poetry recitation removes the distractions of creating and organizing original material so that business students can focus on presentation skills of delivery, confidence, and memory. Delivery includes articulation, emphasis, nonverbals, and presence. Confidence and memory development are complementary. Confidence comes from trusting the memory…

Although the business community increasingly recognizes information literacy as central to its work, there remains the critical problem of measurement: How should employers assess the information literacy of their current or potential workers? In this article, we use a commercially available assessment to investigate the relationship between…

In this article, the author describes a cross-disciplinary minor that combines elements of business, communication, and the liberal arts. The BCLA Minor enhances employment opportunities and cultural awareness for students with majors in the Colleges of Business and Economics, Fine Arts and Communication, and Liberal Arts by integrating the…

Communication skills are a fundamental personal competency for a successful career in accounting. What is not so obvious is the specific written communication skill set employers look for and the extent those skills are computer mediated. Using survey research, this article explores the particular skills employers desire and their satisfaction…

Incorporating social and emotional skills (EI) training into the business communication curriculum is important for preparing students to function effectively in a global workplace with its complex informal networks, intercultural issues, team emphasis, and participatory leadership. EI skills enhance communication behavior in work groups and…

Hard skills are the technical expertise and knowledge needed for a job. Soft skills are interpersonal qualities, also known as people skills, and personal attributes that one possesses. Business executives consider soft skills a very important attribute in job applicants. Employers want new employees to have strong soft skills, as well as hard…

Information literacy is an essential skill for business communication students. Traditionally taught by librarians, there is a pressing need for all business instructors to incorporate informational literacy training into their courses. Moreover, students need to hone their research skills, moving beyond a dependence on Google and Wikipedia. This…

In this article, the author illustrates the significant role that communication plays in the success of team-teaching where her co-teacher is nearly 12,000 miles and two continents away. The author teaches business communication to female undergraduates in the College of Business Sciences at Zayed University, Abu Dhabi, United Arab Emirates, while…

Because of its potential for humor and drama, job interviewing is frequently portrayed on television. This article discusses how scenes from popular television series such as "Everybody Loves Raymond," "Friends," and "The Mary Tyler Moore Show" can be used to teach effective job interview skills in business communication courses. Television…

Discusses an undergraduate buyer-behavior course project targeted at improving students' business communication skills through a team-teaching project. Highlights the value of integrating written, oral, and electronic communications pedagogy with buyer-behavior course instruction. (SR)

The purpose of this article is to describe an assignment for a legal environment of business course that builds upon and reinforces strong business communication practices. The assignment discusses "piggybacking," which is the unauthorized use of another person's wireless Internet connection. In this assignment, the students are required (1) to…

This article presents the results of a study where business students' writing skills were assessed using an external objective measure in a business communication course. The student performance was disappointing before instructor intervention. After the intervention, student performance improved noticeably. The implications of the study are…

Outlines three major challenges faced in teaching intercultural business communication, and discusses how teachers can meet these challenges to assure that students become effective intercultural managers and communicators. Outlines several specific activities to improve students' intercultural business communication skills. (SR)

Determines business department chairs' ratings of topics typically covered in the business communication course. Indicates that department chairs perceive writing skills to be more important to business communication courses than other communication skills, such as speaking, technology-mediated communication, interpersonal communication,…

Interviews two practitioners in the field of business communication to better understand developments in business literacy and information skills. Concludes with a brief discussion of the opportunities for business communication experts in enhancing literacy in the workplace. (SG)