A well-designed compliance program is necessary for higher education institutions (HEIs) of all sizes to mitigate the risks of severe penalties and reputational damage resulting from regulatory noncompliance. The U.S. Federal Sentencing Guidelines provide a broad framework comprised of the Seven Elements contributing to an effective compliance…

This research focused on benchmarking techniques in online graphic arts college courses. The problem addressed in this study is the gap of knowledge and scholarly research on the use of benchmarking techniques within online college-level graphic arts degrees. The purpose of this study was to determine if final course grades can increase after…

Higher education continues to face evolving challenges related to educating students and engaging in research. These challenges include changing funding models, increasing demands for service and accountability for student outcomes, and increasing scrutiny from stakeholders. One way to address these challenges is by studying the role of leaders…

Votes of no confidence have increasingly been used, particularly by internal campus constituents, to indicate severe discontent with and distrust of higher education presidents. No national benchmarking institution or educational agency collects data on votes of no confidence or sets standards for what is considered a normal number of votes of no…

This study aimed to increase enrollment in accounting degree programs at Azusa Pacific University's Leung School of Accounting (LSA). Forty-four undergraduate students, four graduate students, and five faculty members participated in surveys and Zoom discussions to provide insight into two potential initiatives intended to increase accounting…

The purpose of this dissertation was to understand and compare the effect of training non-native English Speaking (NNES) learners (N = 480) in two distinct learning environments, (i) traditional face-to-face and (ii) online synchronous hybrid learning (SHL). In the traditional training mode, NNES learners (n = 360) were trained by NNES voice and…

Research has shown that construction projects in Saudi Arabia have had a perceived poor performance for the past three decades, from 1970-2016. The Saudi construction industry relies on a Contractor Classification System (CCS) to determine contractors' capabilities, and prevent underperformance. Through this study, a survey was conducted among…

Learner-Centered (LC) teaching focuses on shifting the role of an instructor from a provider of information to a facilitator of learning. Several Missouri community colleges have declared themselves LC institutions through use of the term in their mission statements and/or strategic goals. Although a metric for demonstrating this commitment, in…

A disproportionate number of departmental and faculty productivity indices in higher education rely solely on research. Productivity in other areas of faculty workload areas, like teaching and institutional and community service are either measured separately or ignored all together. This dissertation proposes a unified methodology to calculate…

The three articles that comprise this dissertation use a variety of methods associated with the field of educational measurement to address distinct research questions related to psychometric tools and their implications for practice in education. All three articles involve methods related to instrument design, while drawing on different…

I have previously spent four and a half years as a part-time faculty member. I now have almost eight years as a full-time faculty member and program director in graduate programs at the University of Kansas (KU), serving working professional students. During my time at KU, I have seen considerable variation in the engagement of part-time faculty…

This study examines the influence of action research on California community college practitioners' attitudes, beliefs, and behavior using the Center for Urban Education's (CUE) Equity Scorecard tools and process. This developmental evaluation study began March 2011 and concluded April 2012. The pseudonym of the field site studied is Las Flores…

The purpose of this national, quantitative study was to (1) provide psychometrics for the ACUHO-I/EBI RA Survey, a joint project between between Educational Benchmarking, Inc (EBI) and The Association of College and University Housing Officers--International (ACUHO-I), and (2) explore the sophomore resident assistant (RA) experience. This study…

The purpose of this study was to determine whether community college administrators in the state of Michigan believe that commonly known quality and continuous improvement tools, prevalent in a manufacturing environment, can be adapted to a community college model. The tools, specifically Six Sigma, benchmarking and process mapping have played a…

Five chief academic officers (CAOs) represented their institutions and served as a purposeful sample to qualitatively explore how they used National Survey of Student Engagement (NSSE) results to facilitate institutional effectiveness and promote undergraduate student success. All these private Hispanic-Serving Institutions (HSIs) participated in…