This proceedings provides a total of 77 papers discussing the roles and responsibilities of chairs, deans, and other organizational leaders at community colleges and describing strategies for improving college leadership. Following background material on the National Community College Chair Academy, the following three keynote speeches are presented: "Values, Vision, Voice, Virtue: The 4 'V' Model for Ethical Leadership Development," by William Grace, Larry Ebbers, and Dayle Kell; "Inferential Leadership: Lessons from Native American Storytelling," by Eric Jolly; and "Transformational Leaders: Meeting the Challenges of a Changing Society," by Jacquelyn M. Belcher. Next, 74 papers presented in concurrent sessions are provided. Topics covered in the papers include strategies for increasing funding for departments, chairing multi-disciplinary departments, resource management in technology-based classrooms, delegation as a team-building strategy, designing a virtual classroom using laptop computers, a model for managing organizational change, gender issues related to team-building and leadership, conflict resolution strategies, internationalizing departments and colleges through staff exchanges, balancing liberal arts and vocational education, principles for effective distance learning programs, a professional development program for adjunct faculty, strategies for balancing the teaching and managing roles of department chairs, and the roles of chairs and deans in student assessment. A list of conference participants by state is attached. Contains 116 references. (BCY)