In this column, the author discusses how the management of e-books has introduced, at many libraries and in varying degrees, the challenges of maintaining effective technical services workflows. Four different e-book workflows are identified and explored, and the author takes a closer look at how particular variables for each are affected, such as ordering, cataloging procedures, and access models. She then discusses solutions at American University Library through the use of a number of tools: MARCEdit, training staff not previously as familiar on electronic resources management (ERM) techniques, and utilizing the open sources CORAL ERMS, all in addition to systems and tools already in use. These efforts by the author and the American University (AU) staff were done as part of a movement from reactively managing e-book workflows to proactively seeking solutions for the multiplicity of efforts that are needed to maintain good recordkeeping for them throughout their existence, from acquisition by library staff to access for patrons.