ERIC Number: ED333877
Record Type: Non-Journal
Publication Date: 1991
Information Gatekeepers in California's Ethnic Communities. Final Report.
This study examined the information seeking behavior of gatekeepers in five ethnolinguistic communities: American Indian, Chinese, Japanese, Korean, and Latino. Personal interviews were conducted with 129 gatekeepers and a conceptual information model was used to generate an analytical framework for presenting and discussing the data. The major findings reveal that gatekeepers: (1) are multilingual and multiliterate; (2) communicate regularly and extensively with their communities through their interpersonal network of family and friends; (3) network with community organizations and institutions; (4) rely on the telephone for receiving and responding to information requests; (5) utilize a variety of information technologies, including computers, when responding to information requests; (6) depend on English and non-English mass media for information; (7) identify a hierarchy of information needs for themselves and their communities; and (8) indicate high levels of library awareness. These and other findings have implications for the public library in identifying gatekeepers in the community; designing, implementing, and testing a selective dissemination of information (SDI) model for gatekeepers; formalizing the relationship between the library and those organizations comprising the gatekeeper's networks; and enhancing the use of multilingual information sources and services. Recommendations are offered for libraries serving these communities. Supporting data and copies of the interview schedule in English, Chinese, Japanese, Korean, and Spanish are appended. (BBM)
Descriptors: American Indians, Asian Americans, Communication (Thought Transfer), Hispanic Americans, Information Dissemination, Information Seeking, Information Technology, Interviews, Library Services, Minority Groups, Models, Outreach Programs, Public Libraries, Questionnaires, Selective Dissemination of Information, Social Networks
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Sponsor: California State Library, Sacramento.
Authoring Institution: California Univ., Los Angeles. Graduate School of Library and Information Science.
Identifiers - Location: California