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Direct linkCasey, Anne Marie; Cawthorne, Jon E.; Citro, Kathleen – Journal of Library & Information Services In Distance Learning, 2014
This article describes the use of scenarios as a tool to assist a large distance learning library service in its strategic planning. Through a description of the scenario process from beginning to end, the authors detail the steps that the library director and the consultant took initially; their missteps; and the successful conclusion. This study…
Descriptors: Library Services, Distance Education, Vignettes, Program Descriptions
