Purpose: This research aims to investigate the leadership strategies employed by two higher education institutions in Malaysia as they navigated the shift to online delivery of their computer science programs in response to the demands of Education 4.0. Design/methodology/approach: A phenomenological, comparative case study approach was used to…

In today's rapidly shifting global landscape, organizations face mounting pressures to adapt, innovate, and remain sustainable and resilient in the face of technological change, workforce shortages and increasing performance demands. These pressures create new challenges for how organizations develop, support, and retain their people. Learning,…

As digital learning evolves, strong change management is critical, yet few institutions integrate digital learning into strategic plans, and many leaders lack formal training in this area. This guide is designed to help digital learning leaders build institutional support for digital learning by exploring case studies, highlighting change…

This study examines the evolving roles of academic librarians across Canada and the United States. Adapting a survey tool published in a prior Canadian study, the authors surveyed over 350 librarians in the United States, analyzing shifts in research support, teaching and learning, digital scholarship, user experience, and scholarly communication.…

In today's competitive higher education landscape, developing a strong and consistent brand image that embraces digital enablement is crucial for improving employee brand relationships. Technological advancements, particularly digital, can significantly enhance an organization's brand positioning. However, research on the role of digital…

Purpose: The purpose of this study is to investigate the role of knowledge management practices (KMP) in enhancing educational infrastructure (EI), human resource development (HRD) and institutional performance (IP) in higher education institutions. Additionally, it aims to examine how institutional support (IS) and technological readiness (TR)…

In today's dynamic academic environment, successful intra-organizational change is not only important but necessary to confront evolving educational needs and technological advancements. The institutions with systemic strategies that also create a supportive environment allow staff to fight through transitions as they persist for the long term and…

In today's evolving work and education landscapes, legal and ethical considerations play a role in shaping fair, inclusive, and sustainable practices. Advancements in technology, changing labor models, and expanding access to education introduce complex issues related to workers' rights, data privacy, equity, and professional responsibility. Laws…

The fifth industrial revolution, Industry 5.0, is initiating a paradigm shift in manufacturing and challenging the techno-centric orientation of production seen in Industry 4.0. Industry 5.0 places operators at the centre of the production together with technological development and sustainability, marking a shift that positions them as key…

This synthesis report summarises the impact of technology-enabled learning (TEL) initiatives by the Commonwealth of Learning (COL) across Member Countries, emphasising the role of TEL in enhancing educational outcomes. The report provides an overview of blended learning (BL) interventions, highlighting successful strategies, technological…

This paper investigates assessment integrity risks in online distance learning programmes at a private higher education institution in South Africa and the strategies used to manage them. Guided by an interpretivist lens, the research applies the Committee of Sponsoring Organisations of the Treadway Commission (COSO) Enterprise Risk Management…

Purpose: This study aims to explore the complexities faced by postgraduate students at Universitas Terbuka (UT) during their thesis writing process in a distance learning environment, focusing on their perspectives, challenges and strategies. Design/methodology/approach: The research employed a mixed-methods approach with a convergent parallel…

Purpose: This paper aims to discuss innovations in the training and development practices of companies and delineate a new approach to training and development in the context of the hybrid workplace using the ADDIE and Kirkpatrick training models. Design/methodology/approach: This paper discusses innovations in training and development in modern…

For decades, educational technologies have been distributed to educational arenas, more recently also including early childhood education. However, many problems stem from a less transformative first-order change in the implementation of digital technologies. This study follows the changing states of educational technologies from three case…

Technological transformation is changing the tasks and skill profiles of the workforce in modern Western societies, and participation in further training is often seen as an adaptation strategy. However, the specific types of training used to address the increasing task complexity and technology use remain unclear. This study examines the impact…