ERIC Number: EJ697417
Record Type: Journal
Publication Date: 2004-Sep
Knowledge Management and Reference Services
Journal of Academic Librarianship, v30 n5 p368-381 Sep 2004
Many corporations are embracing knowledge management (KM) to capture the intellectual capital of their employees. This article focuses on KM applications for reference work in libraries. It defines key concepts of KM, establishes a need for KM for reference services, and reviews various KM initiatives for reference services.
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Postsecondary Education
Audience: Media Staff
Authoring Institution: N/A