Multimodal learning analytics (MMLA) research has shown the feasibility of building automated models of collaboration quality using artificial intelligence (AI) techniques (e.g., supervised machine learning (ML)), thus enabling the development of monitoring and guiding tools for computer-supported collaborative learning (CSCL). However, the…

This qualitative study investigates the service experiences of differently-abled students within the Financial Aid Department of a prominent South African University of Technology. Employing a semi-structured interview schedule aligned with the Service Quality model (SERVQUAL), five dimensions--tangibles, assurance, empathy, reliability, and…

Short-Answer Grading (SAG) is a time-consuming task for teachers that automated SAG models have long promised to make easier. However, there are three challenges for their broad-scale adoption: A technical challenge regarding the need for high-quality models, which is exacerbated for languages with fewer resources than English; a usability…

Within the frequentist structural equation modeling (SEM) framework, adjudicating model quality through measures of fit has been an active area of methodological research. Complicating this conversation is research revealing that a higher quality measurement portion of a SEM can result in poorer estimates of overall model fit than lower quality…

This study investigates user experience (UX) priorities in early childhood education applications by analyzing Korean-language user reviews using Bidirectional Encoder Representations from Transformers topic modeling (BERTopic). Eighteen latent topics were extracted and systematically mapped to the eight software quality characteristics defined by…

From 2017-2020, 15 universities collaborated to create and share OER for a bachelor nursing program. A study was undertaken to analyse the impact of the project activities leading to the commitment to work towards sustaining the initiative. The project was described using the ESH model (Weggeman, 2000). Two sub-studies provided the results on the…

This study investigates the quality of higher education institutes' (HEIs') administrative services by assessing student satisfaction in the context of Total Quality Management (TQM). Differences between students' perceptions and expectations of administrative service quality are examined and discussed. A questionnaire survey was developed…

Studies examining students' learning behavior predominantly employed rich video data as their main source of information due to the limited knowledge of computer vision and deep learning algorithms. However, one of the challenges faced during such observation is the strenuous task of coding large amounts of video data through repeated viewings. In…

The implementation of history education at universities has not yet seen able to give optimal results. This study aims to propose a model for improving the quality of history education in higher education. It poses the primary research question: what is the quality improvement model of history education like according to the needs analysis? The…

Cadaveric dissections, which are considered the most realistic model to study neuroanatomy, are expensive and not readily available in all centers. Given the surge of technological advances, incorporation of three-dimensional (3D) scanning technologies and 3D models has gained popularity, both in the educational and clinical settings. We present…

Careless responding is a pervasive concern in research using affective surveys. Although researchers have considered various methods for identifying careless responses, studies are limited that consider the utility of these methods in the context of computer adaptive testing (CAT) for affective scales. Using a simulation study informed by recent…

This research is unique to a Vietnamese higher education institution that adopted blended learning using Coursera MOOCs. Employing the service quality model, the objective was to investigate factors affecting the continuance intention and recommendation to others towards blended learning using Coursera MOOCs. This study was conducted an online…

This study focuses on evaluating the quality of competency transfer through various assessment methods and results, considering diverse stakeholder perspectives. The research aims to introduce an innovative approach for validating assessment outcomes, leveraging predicted sub-measurements, and transforming Boolean parameters' symbols into a binary…

Technologies curriculum is synonymous with practical learning opportunities that provide students with vocational pathways, apprenticeships, and/or traineeships, in addition to tertiary education. As with any curriculum learning area, a base set of terms that reflect the key knowledge and skills are crucial for students to communicate effectively…

Multimodal learning analytics (MMLA) research has made significant progress in modelling collaboration quality for the purpose of understanding collaboration behaviour and building automated collaboration estimation models. Deploying these automated models in authentic classroom scenarios, however, remains a challenge. This paper presents findings…