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Kalin, Sally W. – RQ, 1991
Discusses the needs of remote users of online public access catalogs (OPACs). User expectations are discussed; problems encountered by remote-access users are examined, including technical problems and searching problems; support services are described, including instruction, print guides, and online help; and differences from the needs of…
Descriptors: Access to Information, Library Catalogs, Library Instruction, Library Services
Peer reviewed Peer reviewed
Arp, Lori, Ed.; And Others – RQ, 1995
Addresses the importance of effective screen and menu design for online public access catalogs, and the responsibility of the instruction librarian to learn required technological information, such as MARC format, in order to influence design. Other concerns for those involved in screen design include screens for gateways, system modules, local…
Descriptors: Access to Information, Computer System Design, Gateway Systems, Information Retrieval
Peer reviewed Peer reviewed
Shires, Nancy Lee; Olszak, Lydia P. – RQ, 1992
Discusses basic principles of human-computer interface design that will be helpful to librarians involved in designing effective OPAC (Online Public Access Catalog) screens. Highlights include physical features; general principles; menu screens; commands; inquiry screens; messages, including help screens; and organizational considerations,…
Descriptors: Check Lists, Design Requirements, Library Catalogs, Man Machine Systems
Peer reviewed Peer reviewed
Mendelsohn, Jennifer – RQ, 1994
Examines the provision of in-person help to users seeking information on online public access catalogs (OPACs). A significant change in the demand for service was identified when there was a change from offering traditional from-the-desk service to point-of-use help at the OPAC terminals. Results suggest that while it is important to continue to…
Descriptors: Information Services, Libraries, Library Services, Online Catalogs
Peer reviewed Peer reviewed
Thompson, Dorothea M.; And Others – RQ, 1994
Assessed library instruction initiatives with respect to OPACs by surveying 414 academic, public, school, and special libraries. Most participants' libraries have modified library OPAC software; librarians continue to teach use of the online catalog; few systems have built-in tutorials; and few have computer-assisted instruction. (Author/JKP)
Descriptors: Academic Libraries, Access to Information, Computer Assisted Instruction, Information Services
Peer reviewed Peer reviewed
Ensor, Pat – RQ, 1992
A study of users' keyword searching success and knowledge using the NOTIS online catalog at Indiana State University revealed a low rate of knowledge about keyword searching. Frequency of catalog use, previous online database searching or computer coursework, and library instruction were found to correlate well with search success and keyword…
Descriptors: College Libraries, Correlation, Higher Education, Library Instruction
Peer reviewed Peer reviewed
Wallace, Patricia M. – RQ, 1993
Describes a study that electronically monitored 11 public access terminals at the University of Colorado libraries to produce transaction logs that were used to gather statistics and analyze users' behavior when searching online catalogs. Implications for search instruction and systems design are suggested. (Contains 13 references.) (LRW)
Descriptors: College Libraries, Computer System Design, Higher Education, Library Catalogs