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Peer reviewed Peer reviewed
Chisman, Janet; Walbridge, Sharon; Diller, Karen – College & Research Libraries, 1999
Discusses the development and results of usability testing of Washington State University's Web-based OPAC (online public access catalog); examines how easily users could navigate the catalog and whether they understood what they were seeing; and identifies problems and what action if any was taken. (LRW)
Descriptors: Academic Libraries, Case Studies, Higher Education, Library Catalogs
Peer reviewed Peer reviewed
Tillotson, Joy – College & Research Libraries, 1995
Examines three aspects of keyword searching as a possible solution to subject search problems in online public access catalogs (OPACs). Discusses search results, user satisfaction, and how keyword searching and controlled vocabulary searching are offered in OPAC interfaces. Concludes that keyword searching and controlled vocabulary searching…
Descriptors: Access to Information, Computer Interfaces, Information Retrieval, Information Seeking