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Arret, Linda – American Libraries, 1985
This essay suggests that until online public access catalogs can be truly user-friendly by encouraging searchers to learn and control and relearn, making systems too easy is not in the users' or systems' best interests. Experiences at Library of Congress and examples of search strategies and menu systems are noted. (EJS)
Descriptors: Information Retrieval, Library Catalogs, Library Instruction, Man Machine Systems