A developmental education evaluation model designed to be used at a multi-unit urban community college is described. The purpose of the design was to determine the cost effectiveness/worth of programs in order to initiate self-improvement. A needs assessment was conducted by interviewing and taping the responses of students, faculty, staff, and administrators at the institution. Six components identified to be evaluated in the college's developmental education program included: (1) direct instructional program; (2) individualized self-paced learning program; (3) instructional support services; (4) instructional delivery systems; (5) cost of instructional and support services; and (6) such components as facilities, personnel attitude, qualifications of instructors, logistics, etc. For each of the components, the evaluation model took into consideration the following factors: criteria; properties; methodology; instrumentation; sample; variables; references; resources needed; estimated cost; and planned sequence of activities. The importance of the model is that the evaluation provides documented data of the quality needed to make educated decisions having major impact on students. (Author/RL)