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ERIC Number: EJ550806
Record Type: Journal
Publication Date: 1997
Pages: N/A
Abstractor: N/A
ISSN: ISSN-0306-4573
A Model to Assess the Behavioral Impacts of Consultative Knowledge Based Systems.
Mak, Brenda; Lyytinen, Kalle
Information Processing & Management, v33 n4 p539-50 Jul 1997
This research model studies the behavioral impacts of consultative knowledge based systems (KBS). A study of graduate students explored to what extent their decisions were affected by user participation in updating the knowledge base; ambiguity of decision setting; routinization of usage; and source credibility of the expertise embedded in the KBS. (65 references) (Author/LRW)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A