ERIC Number: EJ701766
Record Type: Journal
Publication Date: 2004-Mar-15
Online Opportunist: Mary Ellen Icaza--Montgomery County Public Libraries, Rockville, MD
Library Journal, v129 n5 pS27 Mar 2004
When Mary Ellen Icaza became Electronic Services Librarian at Montgomery County Public Libraries, she noticed that the readers' services information on the library web site was invisible, even to librarians. "And if staff can't find it," she says, "customers can't." She set out to help people find that material-and to turn a "static brochure" into a constantly updated, interactive resource. Her solution, launched in July 2002, was the Readers' Cafe, "A Virtual Meeting Place for Books and Readers," now prominently exhibited on the library's homepage. A new edition goes online every month, featuring original reviews and articles by librarians, resources for book clubs, links to library databases, lists of books on order, and contributions from readers. According to Kay Ecelbarger, chief of Collection/Materials Management, the Readers' Card is one of the library's most frequently visited pages and has earned "numerous unsolicited email compliments from the public." This article details the work of Mary Ellen Icaza of Montgomery County Public Libraries in Rockville Maryland.
Descriptors: Public Libraries, Librarians, Counties, Internet, Electronic Libraries, Library Automation, Library Services
Library Journal, 360 Park Avenue South, New York, NY 10010. Tel: 800-588-1030 (Toll Free); Web site: http://www.libraryjournal.com.
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: Maryland