ERIC Number: EJ952282
Record Type: Journal
Publication Date: 2009-Jun
Abstractor: As Provided
An IT Manager's View on E-Mail and Internet Policies and Procedures
Desai, Mayur S.; Hart, Jeff; Richards, Thomas C.
Journal of Instructional Psychology, v36 n4 p319-322 Dec 2009
E-mail is mandatory tool of communications any business to survive in the 21st century. It is imperative that Information technology (IT) managers monitor and make sure that the e-mail systems are used properly. In order to organize a systematic process for proper use of email an administrator must have an input into the development of appropriate e-mail policies and procedures. IT administrators must develop and understand the policies and procedures for the management of E-mail systems. This research highlights on the importance of e-mail policies and procedures as they relate to employees use of e-mail systems and the responsibility assigned to an e-mail administrator in the management of this usage. This research also addresses liability issues and how the law applies to e-mail management.
Descriptors: Electronic Mail, Information Technology, Administrators, Administrator Attitudes, Administrative Policy, Methods, Legal Responsibility, Information Management, Employees, Privacy
Project Innovation, Inc. P.O. Box 8508 Spring Hill Station, Mobile, AL 36689-0508. Tel: 251-343-1878; Fax: 251-343-1878; Web site: http://www.projectinnovation.biz/jip.html
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Adult Education
Authoring Institution: N/A