The purpose of the study was to investigate the strategies that university leaders implemented to improve retention of displaced students in the aftermaths of Hurricanes Katrina and Rita. The universities that participated in this study admitted displaced students after Hurricanes Katrina and Rita. This study utilized a qualitative phenomenological narrative design in which interviews of eight different administrators in leadership roles were conducted. The findings of this study suggested the conclusion that administrators at these universities seemed to do whatever they could when it came to admitting students and wanted to try to make the students feel welcome. In the end, students were given the opportunity to grieve, and the institutions did a wonderful job in making sure each student had the proper information when it came to counseling services. Administrators at these universities tried to do whatever they could to help the students feel more like traditional students by offering them the same services and checks after the first few weeks of being displaced.