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ERIC Number: ED211698
Record Type: Non-Journal
Publication Date: 1981-Jul
Pages: 33
Abstractor: N/A
Adult Education Information and Referral Hot-Line. Adult Education Special Project. Final Report, July 1980-June 1981.
Morgan, Jim
A toll-free adult education information and referral hotline provided information and referral services to approximately 1500 adults in Region IX in Texas from September 1980 to June 1981. Adult education co-ops and testing centers forwarded pertinent program information (class schedules, General Educational Development testing information) to the hot-line for cataloging in a master file. That information was then available to callers from two hot-line operators Monday-Friday, 8:30 a.m. to 9 p.m. Problems included class schedules reflecting incorrect information, difficulty in getting updated information on classes and documentation on referrals, and lack of information dissemination to teachers. Resulting from the project was the recommendation for a central WATTS location for the entire state. To expand upond the narrative, these data are provided: Hotlines calls chart, publicity chart, and project data chart reflecting calls by information requested. Observations accompany each chart. Objectives are then presented, activities to fulfill them are discussed, and evaluation is made regarding whether the objectives were met. The report concludes with evaluations of the hot-line from 12 co-op directors. (YLB)
Publication Type: Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Education Service Center Region 9, Wichita Falls, TX.
Identifiers - Location: Texas