The growing trend for massification in higher education delivery has contributed to challenges in student engagement and experience. This has been further compounded by the global pandemic, with the sector experiencing reduced financial, staffing and resourcing budgets. The authors identified the delivery of meaningful feedback at scale as a…

While blended learning is well entrenched in many developed countries as a solution towards enabling access to educational resources and managing student diversity, this may not be the same for rural based universities in developing countries. Yet, blended learning is ideal for the current terrain of the COVID-19 pandemic which requires learning…

This chapter is a reflective account of the author's experience as a teacher of English at the University of Pavia during the first wave of the SARS-CoV-2 pandemic. It considers the design and delivery of an English for architecture and construction engineering course as well as the assessment stage of a text analysis course. It proceeds by…

The Group Exercises is a distinctive collaborative group working activity completed by approximately 170 second-year undergraduate chemistry students each year in June. The activity comprises students working in randomly allocated teams of 4-6 members to complete a structured learning package to solve chemistry problems with industrial relevance…

This paper presents a summary of the key findings of a TPACK survey adapted for a higher education context and serves as an initial sampling technique for a larger study in the design and delivery practices of academics. There are few studies that investigate how technologies are used and experienced in courses from an objective pedagogical…

Purpose: For any educational institution, student satisfaction is an important goal. Thus, the purpose of the study is to use a structured improvement process, define--measure--analyse--improve--control (DMAIC) methodology, to improve students' satisfaction regarding their learning experience at the College of Pharmacy/Umm Al-Qura University.…

The current trend in universities is marked by integrating information technologies into their service delivery. Particularly in administration and management, processes are being modernized, although not successful in some institutions. This study aims first to understand the complexity of an integrated educational management information system…

Action research (AR)--as a participatory, problem-oriented methodology--has been employed recently in Egypt to resolve complicated classroom and learning problems, and provide context-based solutions. Simultaneously, new "special education" courses have been included recently in the university bylaws of Egyptian colleges of education.…

This research explores the experiences of using Computer-based Assessments (CBA) in teaching an introductory level class called Introduction to multimedia (CIS 1503). This course is the first multimedia course in the Computer and Information Systems (CIS) department that is running at a Higher Education Institute in the Middle East (HEIME). It…

Purpose: The purpose of this paper is to investigate and identify threshold concepts that are the essential conceptual content of finance programmes. Design/Methodology/Approach: Conducted in three stages with finance academics and students, the study uses threshold concepts as both a theoretical framework and a research methodology. Findings: The…

Aim/Purpose: The purpose of this study was to examine whether ESL students in Thailand felt comfortable and confident using online course management tools as indicated by the levels of their online learning self-efficacy. Background: While online learning has become commonplace in most US based universities, some international educational…

The National Center for Educational Statistics (2004) asserts that enrollments in graduate education will grow by 19% during the first decade of the new millennium and that most of this growth will be minorities and women. These students are already here in higher education and in For Profit, universities are attracting a disproportionate share of…

Background: In the 1990s, Salmon developed a five-stage model for enabling and scaffolding remote groups to work and learn together using asynchronous bulletin boards. The model has informed online learning and development practice across different levels and education for online and blended learning. Purpose: This paper reports our testing of the…

How does one grade an electronic portfolio? This question is one I have thought about, have enacted, and have written about, primarily in reference to ePortfolios used in writing classrooms (Yancey, McElroy, & Powers, 2013). But what happens when the content and developmental levels are changed, in this case from an undergraduate first-year…

This paper is an empirical analysis of the first stage of an ongoing effort to introduce technology to enhance student learning in introductory corporate finance within a multi-campus and multi-mode regional Australian University. The engagement and performance of low socio-economic status (SES) students is of particular interest because…