NotesFAQContact Us
Collection
Advanced
Search Tips
Publication Date
In 20190
Since 20180
Since 2015 (last 5 years)0
Since 2010 (last 10 years)0
Since 2000 (last 20 years)1
Source
Quality Assurance in…1
Education Level
Higher Education1
Audience
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Showing one result Save | Export
Peer reviewed Peer reviewed
Direct linkDirect link
Angell, Robert J.; Heffernan, Troy W.; Megicks, Phil – Quality Assurance in Education: An International Perspective, 2008
Purpose: Measuring service quality in higher education is increasingly important for attracting and retaining tuition-based revenues. Nonetheless, whilst undergraduates have received substantial academic exposure, postgraduate-based research has been scant. Consequently, the objectives of this paper are threefold: first, to identify the service…
Descriptors: Factor Analysis, Educational Quality, Evaluation Methods, Graduate Study