ERIC Number: ED154143
Record Type: RIE
Publication Date: 1977-Sep
The Changing Office Environment.
Clinkscale, Bella G.
A study was undertaken to (1) determine the present state of the office environment by asking corporate officers, governmental officials, and educational administrators to take a close look at their personnel, procedures, and equipment and (2) determine what equipment, office systems, and personnel qualifications are anticipated for the future. The sample was drawn from businesses located in Ohio, Michigan, Indiana, Pennsylvania, and Canada. Names and addresses of firms were compiled from the administrative Management Society Chapter Rosters for Area Six. A 160-item questionnaire was sent to 397 business organizations. One hundred ninety forms were returned. Responses from businesses of all sizes indicated that equipment is in use and that a trend toward computerized word processing is evident in the large office. In addition to word processing, the responses revealed that the office environment has changed considerably. The traditionally fixed walls, desks, and standard four-drawer file cabinets are becoming less common. With regard to changes anticipated within the next five years, respondents indicated the increasing need for data processing, word processing and an understanding of office systems. Also anticipated were changes in hiring standards and the need for more diversified skills and upgrading of job requirements. (JH)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Cleveland State Univ., OH. James J. Nance Coll. of Business Administration.
Note: A map in Appendix C will not reproduce well due to poor print quality