"The EUROCALL Review" is EUROCALL's open access online scientific journal. Regular sections include: (1) Reports on EUROCALL Special Interest Groups: up-to-date information on SIG activities; (2) Projects: reports on on-going CALL or CALL-related R&D projects; (3) Recommended websites: reports and reviews of examples of good practice in language learning website development; (4) Research papers on CALL related topics; (5) Research and Development papers on CALL related topics; (6) Reflective Practice papers on CALL related topics; and (7) Reviews of new books, CALL software, etc. Articles in this issue include: (1) Facebook for informal language learning: Perspectives from tertiary language students (Antonie Alm); (2) Telecollaboration insights: learning from exchanges that fail (Anna Turula and Thomas Raith); (3) Developing CALL for heritage languages: The 7 Keys of the Dragon (Anthi Revithiadou, Vasilia Kourtis-Kazoullis, Maria Soukalopoulou, Konstantinos Konstantoudakis and Christos Zarras); and (4) Exploring two teachers' engagement with their students in an online writing environment (Nagaletchimee Annamalai and Kok Eng Tan). "Bab.la: Loving languages" (Andrés Piñero) describes assets of the Bab.la web site. Individual articles contain references.