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ERIC Number: EJ885395
Record Type: Journal
Publication Date: 2006
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1522-8959
EISSN: N/A
Evaluating the Drop-In Center: A Service for Undergraduates
Imamoto, Becky
Public Services Quarterly, v2 n2-3 p3-18 2006
The Reference Department at the University of Colorado at Boulder provides a research consultation service to undergraduates enrolled in the mandatory introductory writing course. The Research Center is staffed by graduate students trained in providing reference assistance. Librarians in the Reference Department administered a patron satisfaction survey to 415 students to evaluate the effectiveness of the Research Center. The survey addressed patron response to the research tutors, services offered, and overall satisfaction. Responses are overwhelmingly positive. Students used the Research Center most often on Mondays and between weeks 7 and 13 of the semester. (Contains 5 figures.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Audience: Media Staff
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Colorado
Grant or Contract Numbers: N/A