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Pierard, Cindy; Lee, Norice – Journal of Access Services, 2011
How can libraries best assess and improve user space, even if they are not in a position to undertake new construction or a major renovation? Staff at New Mexico State University used a variety of ethnographic methods to learn how our spaces were being used as well as what our users considered to be ideal library space. Our findings helped us make…
Descriptors: Use Studies, Ethnography, Study Facilities, Libraries