This examination of technological change and its impact on library jobs explains from the historical perspective how technology absorbed much routine work and created the potential for more challenging jobs. Factors to be considered in redesigning jobs to accommodate both technological innovation and human values are discussed. (MBR)

Discusses the positive effects that can be attained in a library when senior management successfully supports library directors, and the importance of understanding the director's role and management style in order to increase his or her effectiveness. (CLB)

Suggests that adaptation to new types of library services may require administrations to alter organizational structures and personnel management practices. A list of references is provided. (FM)

Makes a distinction between library training and staff development, and argues that staff development programs have not been as successful because they typically fail to provide opportunities for self assessment or opportunities to evaluate one's performance in a structured team environment, and they are not based on appropriate instructional…

Discusses the current emphasis on assessment of library effectiveness and describes several assessment techniques. It is argued that, by encouraging staff to develop an attitude of self-assessment based on their ability to add value to library services, the assessment phenomenon can be used to improve the overall quality of libraries. (11…

Discussion of the use of Total Quality Management (TQM) in higher education and academic libraries focuses on the identification, collection, and use of reliable data. Methods for measuring quality, including benchmarking, are described; performance measures are considered; and benchmarking techniques are examined. (11 references) (MES)

Strategies for designing effective professional development programs for research librarians are discussed, focusing on competencies of librarians and benefits to the organization. An internship model that outlines necessary components in the context of quality management and effectiveness is offered. (26 references) (EA)

Discusses changes that are occurring in academic libraries as they try to keep up with the growth in sources of information. Topics discussed include acquisitions; interlibrary loan; new technologies in libraries; library expenditures; library staff; collection development; and the need to redefine the library's role to that of an information…