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Teelken, Christine; Lomas, Laurie – Tertiary Education and Management, 2009
This paper focuses on the way lecturers observe, feel restrained by and cope with quality management systems that have been implemented in the higher education systems of the United Kingdom and the Netherlands. As two sides of the same coin, quality enhancement and quality control are of increased significance in European Higher Education…
Descriptors: Educational Quality, Quality Control, Management Systems, College Administration