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Amat, S.; Bakar, A. Y. A.; Sahid, S.; Mahmud, M. I.; Shah, K. M.; Karim, D. N. F. M. – Journal of Education and e-Learning Research, 2020
The competency of multicultural counselling is an aspect which needs to be mastered by a counsellor in order to provide good counselling services to clients especially when dealing with clients of different culture. The purpose of this research is to examine the validity and reliability of the Multicultural Counselling Competencies Scale which was…
Descriptors: Foreign Countries, Counselor Training, Counselor Qualifications, Cultural Awareness
Bakar, A. Y. A.; Mejah, H.; Amat, S. – Journal of Education and e-Learning Research, 2020
Online counseling is a delivery of therapeutic interventions in cyberspace where there are communication between trained professional counselors and clients using electronic communication technologies such as telephone, computer, email, internet as mediators in separate places. The provision of counseling services via telephone (also known as…
Descriptors: Counseling Services, Counseling Techniques, Specialists, Telecommunications