This paper describes Virginia Polytechnic and State University's efforts to effectively adopt emerging technologies on a general basis. The various systems that come into play in this context are discussed, including the macro-system (the university itself) and sub-systems (departments and programs). Introduction of a compensating sub-system, "Housecalls," is described. The "Housecalls" program was created in order to provide technical support for the college, provide a venue for training and supporting graduate students, and support faculty in their efforts to use their computers as educational tools. Research and theory in the area of diffusion and adoption of educational technology is summarized, including conditions that facilitate the implementation of educational technology. A theoretical model examining faculty needs when adopting emerging technologies in education is presented. General statistics about the "Housecalls" service, highlights from interviews with faculty, and observations from similar programs elsewhere are presented. It is concluded that educational institutions must support faculty on many fronts for successful adoption of emerging technologies. (MES)