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Uppal, Muhammad Amaad; Ali, Samnan; Gulliver, Stephen R. – British Journal of Educational Technology, 2018
e-Learning courses are fast becoming common-place, yet the success of these online courses varies considerably. Since limited research addresses the issue of e-learning quality (ELQ) of service in higher education environments, there is an increasing need to effectively assess ELQ. In this paper, we argue that to obtain a satisfactory e-learning…
Descriptors: Electronic Learning, Educational Quality, Quality Assurance, Reliability