As of February 2020, 2119 people of all ages attended early childhood music or music therapy, played and sang in ensembles, or took lessons at two Community Music Schools. On March 13, both facilities closed due to the COVID-19 outbreak, and all activities shifted online. The purpose of this instrumental case study was to examine practical and relational experiences and perspectives regarding the nature of community when participants interacted only online. Students (n = 220 minors and adults), parents/caregivers (n = 193), teachers, ensemble directors, and music therapists (n = 45), and administrators (n = 15) participated in surveys and interviews. While respondents were glad they could continue music instruction and therapy through the pandemic, and they recognised positive aspects of online instruction, they preferred in-person instruction. Framed within Derrida's (2000. On Hospitality. Stanford, CA: Stanford University Press) concept of hospitality, we present and discuss respondent views of community and their implications for practice in a post-COVID world.