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Showing 46 to 60 of 147 results Save | Export
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Ghita, B. V.; Furnell, S. M.; Lines, B. M.; Le-Foll, D.; Ifeachor, E. C. – Internet Research, 2001
Discusses the development of real-time applications on the Internet for telecommunications and presents a non-intrusive way of determining network performance parameters for voice packet flows within a voice over IP (Internet Protocol), or Internet telephony call. Considers measurement of quality of service and describes results of a preliminary…
Descriptors: Internet, Measurement Techniques, Telephone Communications Systems, Validity
Peer reviewed Peer reviewed
Martin, Lynn M.; Matlay, Harry – Internet Research, 2001
Outlines the DTI (Department of Trade and Industry) ladder adoption model which represents a limited/limiting vision of government-inspired support for ICT (Information and Communications Technology) implementation and development needs of firms in the small business sector of the UK economy. A more discriminate approach is recommended, focused…
Descriptors: Business, Computer Mediated Communication, Foreign Countries, Internet
Peer reviewed Peer reviewed
Kardaras, Dimitris; Papathanassiou, Eleutherios – Internet Research, 2000
Reports on the results of a survey of 120 companies in Greece that evaluated the potential of business to customer (B2C) Internet applications and investigated how the Internet and e-commerce can offer new opportunities for businesses to improve their customers' satisfaction. Discusses electronic commerce problems and future technology. (Contains…
Descriptors: Business, Foreign Countries, Futures (of Society), Internet
Peer reviewed Peer reviewed
O'Daniel, Thomas; Wai, Chew Kok – Internet Research, 2000
Describes a study of commercial Web sites that analyzed the correlation between domain names and regional allocation of IP addresses. Explains Internet addresses and names, discusses results which showed that domain names don't always correspond to the location of the host, and offers suggestions for international sampling. (Contains 25…
Descriptors: Correlation, Global Approach, Internet, Sampling
Peer reviewed Peer reviewed
Bentley, Kaye; Yoong, Pak – Internet Research, 2000
Describes a case study conducted in New Zealand that investigated how knowledge workers used home-based teleworking, using information and Internet technology. Discusses findings that indicate a preference for doing most work at the office, and considers implications for human resources management, practice, and research. (Contains 26 references.)…
Descriptors: Case Studies, Foreign Countries, Human Resources, Information Industry
Peer reviewed Peer reviewed
Rowley, Jennifer – Internet Research, 2000
Using trial searches for three best-selling books, this study examined the search facilities offered by shopping bots, which support consumers with the product search and identification stage in e-shopping. Findings indicate that effectiveness of bots not only depends upon search facilities but also upon product coverage, and other added value…
Descriptors: Access to Information, Computer Oriented Programs, Internet, Online Searching
Peer reviewed Peer reviewed
Evans, M. P.; Furnell, S. M. – Internet Research, 2000
Explains the background to experimental work intended to measure aspects of the World Wide Web, which inadvertently caused two perceived security breaches on remote systems. Describes the nature of these incidents and considers why, when over 700,000 addresses were sampled, only two sites considered the activity to be an attempt to breach their…
Descriptors: Computer Oriented Programs, Computer Security, Computer System Design, Internet
Peer reviewed Peer reviewed
Mols, Niels Peter – Internet Research, 2000
Examines various aspects of the motives, perceptions, and expectations connected with the introduction of Internet banking in Danish retail banking. Responses from questionnaires and results from a factor analysis and a hierarchical cluster analysis indicate a belief that Internet banking will become more important in the future. (Author/LRW)
Descriptors: Banking, Cluster Analysis, Factor Analysis, Foreign Countries
Peer reviewed Peer reviewed
Jayawardhena, Chanaka; Foley, Paul – Internet Research, 2000
Discussion of changes in the banking industry focuses on an analysis of 12 Internet banking operations in the United Kingdom. Topics include delivery strategies; customer demand and requirements; and an evaluation of banking Web sites that considers speed, content and design, navigation, interactivity, and security. (LRW)
Descriptors: Banking, Computer Security, Content Analysis, Delivery Systems
Peer reviewed Peer reviewed
Phau, Ian; Poon, Sui Meng – Internet Research, 2000
Presents the findings of an empirical investigation of Internet shopping in Singapore. Compares Internet buying behavior between potential Internet buyers and non-Internet buyers, and concludes that the classification of different types of products and services will significantly influence consumer choice between a retail store and the Internet.…
Descriptors: Classification, Comparative Analysis, Foreign Countries, Internet
Peer reviewed Peer reviewed
Gattiker, Urs E.; Perlusz, Stefano; Bohmann, Kristoffer – Internet Research, 2000
Illustrates some of the challenges that electronic commerce practitioners and researchers face, focusing on business to business (B2B) transactions. Highlights include a conceptual framework of Web user behavior; purchasing context; socio-demographic characteristics; cultural factors; economic factors; attitudes toward information technology;…
Descriptors: Computer Attitudes, Computer Security, Cultural Influences, Demography
Peer reviewed Peer reviewed
Howcroft, Debra; Mitev, Nathalie – Internet Research, 2000
Considers the use of information technology in the UK (United Kingdom) National Health Service (NHS) as the government pledges to connect every doctor or general practitioner to the NHS's information superhighway by the year 2002. Uses a case study to social and technical considerations surrounding this issue. (Author/LRW)
Descriptors: Case Studies, Foreign Countries, Government Role, Information Technology
Peer reviewed Peer reviewed
Kolesar, Mark B.; Galbraith, R. Wayne – Internet Research, 2000
Applying a body of theory and empirical research in the study of customer loyalty drivers in the services sector, this paper sets out a number of marketing and Web site design implications for e-retailers. It then suggests several means by which e-retailers can manage customer perceptions to increase sales and develop greater customer loyalty.…
Descriptors: Design, Internet, Marketing, Online Systems
Peer reviewed Peer reviewed
Vijayasarathy, Leo R.; Jones, Joseph M. – Internet Research, 2000
Findings of an empirical study that compared individuals' attitudes and intentions to shop using print and Internet catalogs suggest that individuals perceived differences between the two catalog media on the shopping factors of reliability, tangibility, and consumer risk. Product value, pre-order information, post-selection information, shopping…
Descriptors: Comparative Analysis, Computer Attitudes, Internet, Nonprint Media
Peer reviewed Peer reviewed
Bontis, Nick; De Castro, Akemi – Internet Research, 2000
Summarizes some key findings of academic papers presented at the First World Congress on the Management of Electronic Commerce (January, 2000, Hamilton, Ontario, Canada). Outlines two meta-management issues that surfaced: taking a strategic approach to Internet ventures and considering infrastructure design during implementation. Highlights…
Descriptors: Administration, Business, Business Education, Conferences
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