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US Department of Education, 2008
The American Customer Satisfaction Index (ACSI) is the national indicator of customer evaluations of the quality of goods and services available to U.S. residents. Since 1994, it has served as a uniform, cross-industry/government measure of customer satisfaction. A total of 10 groups, composed of eight program offices, EDFacts Coordinators, and…
Descriptors: Grants, Participant Satisfaction, Surveys, Public Agencies
Parsad, Basmat; Jones, Jennifer; Greene, Bernard – US Department of Education, 2005
This report presents key findings from the 2003 FRSS survey on Internet access in U.S. public schools and selected comparisons with data from previous FRSS Internet surveys. The 2003 survey, covered the following topics: (1) school connectivity, including school and classroom access to the Internet, types of connections, and computer hardware,…
Descriptors: Computer Uses in Education, Faculty Development, Public Schools, Internet