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Rausch, Andreas; Schley, Thomas; Warwas, Julia – International Journal of Lifelong Education, 2015
Contemporary office work is becoming increasingly challenging as many routine tasks are automated or outsourced. The remaining problem solving activities may also offer potential for lifelong learning in the workplace. In this study, we analyzed problem solving in an office work setting using an Internet-based, semi-standardized diary to collect…
Descriptors: Problem Solving, Office Occupations, Diaries, Expertise