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Mitchell, Erik – Journal of Web Librarianship, 2011
The workload of Web librarians is already split between Web-related and other library tasks. But today's technological environment has created new implications for existing services and new demands for staff time. It is time to reconsider how libraries can best allocate resources to provide effective Web services. Delivering high-quality services…
Descriptors: Libraries, Internet, Information Services, Information Technology
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Mitchell, Erik – Journal of Web Librarianship, 2011
Web design is a necessarily iterative process. During the process, it can be difficult to balance the interests and focus of the library site experts and their novice users. It can also be easy to lose focus on the main goals of site use and become wrapped up in the process of design or coding or in the internal politics of site design. Just as…
Descriptors: Internet, Web Sites, Libraries, Users (Information)