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Kwanya, Tom; Stilwell, Christine; Underwood, Peter G. – Journal of Librarianship and Information Science, 2012
Literature on library service models is scarce and exists mainly in non-traditional formats such as blog entries and webpages. Nonetheless, the subject evokes heated debate among librarians with many supporting the model they are using, sometimes without understanding that there are other options which perhaps could be better for their…
Descriptors: Web Sites, Electronic Publishing, Criticism, Library Services
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Power, June L. – Journal of Access Services, 2012
It's been well documented in a number of articles regarding the contemporary library patron that with the rise in mobile computing and smart phone technology, patrons are looking for fast and easy service from whichever technological avenue they are using to access library services. Libraries are responding with increasing numbers of online…
Descriptors: Libraries, Library Services, Users (Information), Synchronous Communication
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Sangeeta Namdev, Dhamdhere – Turkish Online Journal of Distance Education, 2012
ICT made real magic and drastic changes in all service sectors along with higher education and library practices and services. The academic environment is changing from formal education to distance and online learning mode because of ICT. Web technology and mobile technology has made great impact on education sector. The role of Open Access,…
Descriptors: Educational Environment, Libraries, Teaching Methods, Library Services
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Arya, Harsh Bardhan; Mishra, J. K. – Journal of Library & Information Services In Distance Learning, 2011
This study targets librarians and information professionals who use Web 2.0 tools and applications with a view to providing snapshots on how Web 2.0 technologies are used. It also aims to identify values and impact that such tools have exerted on libraries and their services, as well as to detect various issues associated with the implementation…
Descriptors: Libraries, Reference Services, Library Services, Electronic Libraries
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Ovadia, Steven – Behavioral & Social Sciences Librarian, 2011
Quora (www.quora.com) is a contemporary, web-based take on reference. Users post questions within Quora and other users answer the questions. Users can vote for and against answers (or not vote at all). It is users asking questions of friends and strangers and then sorting through the results. If the model sounds familiar, it's because it is.…
Descriptors: Electronic Mail, Internet, Users (Information), Libraries
Kumaran, Maha; Geary, Joe – Computers in Libraries, 2011
Technology has transformed libraries. There are digital libraries, electronic collections, online databases and catalogs, ebooks, downloadable books, and much more. With free technology such as social websites, newspaper collections, downloadable online calendars, clocks and sticky notes, online scheduling, online document sharing, and online…
Descriptors: Electronic Libraries, Internet, Librarians, Library Services
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Laster, Shari; Stitz, Tammy; Bove, Frank J.; Wise, Casey – Journal of Web Librarianship, 2011
The transition to a new architecture and design for an academic library Web site does not always proceed smoothly. In this case study, a library at a large research university hired an outside Web development contractor to create a new architecture and design for the university's Web site using dotCMS, an open-source content management system. The…
Descriptors: Management Systems, Architecture, Research Universities, Testing
Pretlow, Cassi; Jayroe, Tina – Computers in Libraries, 2010
In this article, the authors share how cloud-based applications, such as Google Calendar, Wikidot, Google Docs, Google Sites, YouTube, and Craigslist, played a big part in the success of their plan of implementing a technology training program for customers and employees. A few years ago the Denver Public Library, where the authors work, developed…
Descriptors: Teaching Methods, Employees, Public Libraries, Computer Literacy
Lietzau, Zeth – Online Submission, 2009
The use of interactive web technologies on public library web sites in the United States has been a topic of much discussion in recent years, and a shift in certain types of user services is underway. Terms like "Web 2.0" and even "Library 2.0" have become common in library literature and at conferences as those on the early…
Descriptors: Public Libraries, Technology Uses in Education, Internet, Web Sites
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Cahill, Kay – Program: Electronic Library and Information Systems, 2009
Purpose: The purpose of this paper is to demonstrate the work undertaken by Vancouver Public Library (VPL) in an effort to convert its website into a true virtual branch, both through the functionality of the website itself and by extending its web presence on to external social networking sites. Design/methodology/approach: VPL worked with its…
Descriptors: Strategic Planning, Public Libraries, Library Services, Electronic Libraries
Bardyn, Tania P. – Computers in Libraries, 2009
Library blogs exchange information and ideas on everything from the everyday, such as library services, to the profound, such as values held by librarians (high-quality reliable resources, academic freedom, open access, and so on). According to medical librarians who maintain library blogs, a typical month includes two to four contributors writing…
Descriptors: Web Sites, Electronic Publishing, Academic Freedom, Library Administration