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Kwanya, Tom; Stilwell, Christine; Underwood, Peter G. – Journal of Librarianship and Information Science, 2012
Literature on library service models is scarce and exists mainly in non-traditional formats such as blog entries and webpages. Nonetheless, the subject evokes heated debate among librarians with many supporting the model they are using, sometimes without understanding that there are other options which perhaps could be better for their…
Descriptors: Web Sites, Electronic Publishing, Criticism, Library Services
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Arya, Harsh Bardhan; Mishra, J. K. – Journal of Library & Information Services In Distance Learning, 2011
This study targets librarians and information professionals who use Web 2.0 tools and applications with a view to providing snapshots on how Web 2.0 technologies are used. It also aims to identify values and impact that such tools have exerted on libraries and their services, as well as to detect various issues associated with the implementation…
Descriptors: Libraries, Reference Services, Library Services, Electronic Libraries
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Ovadia, Steven – Behavioral & Social Sciences Librarian, 2011
Quora (www.quora.com) is a contemporary, web-based take on reference. Users post questions within Quora and other users answer the questions. Users can vote for and against answers (or not vote at all). It is users asking questions of friends and strangers and then sorting through the results. If the model sounds familiar, it's because it is.…
Descriptors: Electronic Mail, Internet, Users (Information), Libraries
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Mitchell, Erik – Journal of Web Librarianship, 2011
The workload of Web librarians is already split between Web-related and other library tasks. But today's technological environment has created new implications for existing services and new demands for staff time. It is time to reconsider how libraries can best allocate resources to provide effective Web services. Delivering high-quality services…
Descriptors: Libraries, Internet, Information Services, Information Technology
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Mairn, Chad – Journal of Web Librarianship, 2010
Web 2.0 has made information more accessible and offers opportunities to make library resources more visible. This article presents several strategies for incorporating libraries and library resources into Web sites and course management systems. The tools presented are appropriate for many types of libraries and work with most Web-based systems.…
Descriptors: Management Systems, Libraries, Internet, Web Based Instruction